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Why is RussianLoveMatch Better Than Other Russian Dating Sites? - Customer Service

25. November 2009 by Christy 0 Comments

When a customer needs help from a company, few things are more frustrating than repeatedly receving a busy signal or attempting to contact a person who never answers their phone. It is even more infuriating when an organization doesn't  have a published telephone number, forcing clients to email their questions or to complete a generic help form.


RussianLoveMatch customers never have to deal with such hassles. Our friendly, bilingual customer service team is available seven days a week, via phone, email, or video chat, to assist members with any issues that arise. For example....


Inquiries About Membership Costs

We at RussianLoveMatch understand that members want to get the most value for their money, so our customer service team is happy to answer questions about membership fess. Whether you need help determining which membership package is best for you or if want to know the price of video chat, we’re here to help. Have a billing question? We can help with that too.


Member Issues and Complaints

We like to know what we can do to improve, so don’t be afraid to contact the RussianLoveMatch with any questions or concerns. Members who are not satisfied with our service are free to cancel at any time, but we would like the chance to resolve any problems first. Whether it’s a question, compliment, or complaint, every little bit of member input helps.


Questions About RussianLoveMatch

Our customer service team is happy to answer questions about the RussianLoveMatch dating experience. Aren’t sure how to get started? We can help you with that. Are you wondering if the ladies are real and if our service is a scam? Feel free to ask. Unlike other companies, we don’t shy away from such concerns. RussianLoveMatch investigates every scam allegation, so don’t hesitate to contact us if you suspect a lady of devious behavior.


Technical Difficulties

Are you having trouble logging into your account? Is video chat giving you problems? Perhaps you don’t understand a particular function of our site or want to know how to perform a specific task. Our customer service team can assist you! Don’t let technical problems prevent you from enjoying our service. 


Unfortunately, many Russian dating services do not offer the level of customer service our customers have come to expect. Ready to see the difference for yourself? Visit RussianLoveMatch to sign up or upgrade your membership today!