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Coming Back to Russian Love Match? Reactivate Your Old Acccount Instead of Creating a New One

2. November 2012 by Christy 0 Comments

Did you leave Russian Love Match and now want to come back? Don't create a new account! Instead, reactivate your old one. Why? Creating a new account creates confusion and leads to billing errors that can take a lot of effort to fix. Here's how to reactive your old account and get back in the Russian dating game.


For Men Who Went Inactive…

If you officially went inactive before taking a break, you may reactive your account by logging on to RLM and following the instructions on the “My Account” page. Going inactive is the ideal way to take a break as you'll have the same username and account number should you return. Plus, you’ll also have access to your Favorites, Matches, and Admirers, as well as your email and gift history.


For Men Who Cancelled Recurring Billing…

If your account is still active but you cancelled recurring billing and haven’t logged on in awhile, the reactivation steps are the same. Simply log into your account and upgrade your membership using the “My Account” page. You do not have to contact customer service to reactive your account.


For Men Who Cancelled Their Account…

If you cancelled your account instead of going inactive, you’ll need to contact customer service to regain access. Members may reach a customer service rep via web hostess, phone, or email.

To avoid unnecessary confusion, don’t create a new account if you quit Russian Love Match and decide to return. Instead, follow the instructions outlined above or contact a member of our customer service team for help.